We currently ship within the continental United States (48 states). At this time, we are unable to ship to the following locations: Alaska Hawaii Puerto Rico Guam American Samoa Marshall Islands Northern Mariana Islands U.S. Virgin Islands Military addresses (APO/FPO/DPO) We also do not offer international shipping at this time.

Dog Products

Q: What is your return and exchange policy?

1. Personal-Use Item Notice Pet apparel is considered a personal-use item. For hygiene and logistics reasons, we do not accept returns or exchanges for change-of-mind after delivery. 2. Eligibility & Timeframe The return request must be made within 7 days of delivery. Eligible issues include: Manufacturing defects (tears, loose stitching, missing parts) Incorrect item received 3. How to Request Assistance Contact our customer service within 5 business days of delivery at customerservice@kyeese.com and provide: The platform you purchased from and your order number Clear photos of the affected item A brief description of the problem 4. Resolution Process We will review your request and offer a fair solution, which may include: Replacement Refund 5. Detailed Policy For the complete return and refund policy, please refer to the Refund and Return section in the bottom navigation of our website. 6. Commitment to Quality We are dedicated to providing high-quality pet apparel and transparent customer service. Your satisfaction is our top priority.

Things You Might Want to Know

Where do you ship?

We currently ship within the continental United States (48 states).

At this time, we are unable to ship to the following locations:

Alaska
Hawaii
Puerto Rico
Guam
American Samoa
Marshall Islands
Northern Mariana Islands
U.S. Virgin Islands
Military addresses (APO/FPO/DPO)

We also do not offer international shipping at this time.

How much does shipping cost?

We offer Economy shipping (6–13 business days).

$5.00 shipping for orders $0.00–$31.99
FREE shipping for orders $32.00 and above

Shipping costs will be calculated at checkout.

What is your return and exchange policy?

1. Personal-Use Item Notice
Pet apparel is considered a personal-use item. For hygiene and logistics reasons, we do not accept returns or exchanges for change-of-mind after delivery.

2. Eligibility & Timeframe
The return request must be made within 7 days of delivery. Eligible issues include:

Manufacturing defects (tears, loose stitching, missing parts)
Incorrect item received

3. How to Request Assistance
Contact our customer service within 5 business days of delivery at customerservice@kyeese.com and provide:

The platform you purchased from and your order number

Clear photos of the affected item
A brief description of the problem

4. Resolution Process
We will review your request and offer a fair solution, which may include:

Replacement
Refund

5. Detailed Policy
For the complete return and refund policy, please refer to the Refund and Return section in the bottom navigation of our website.

6. Commitment to Quality
We are dedicated to providing high-quality pet apparel and transparent customer service. Your satisfaction is our top priority.

Are the fabrics breathable and safe for sensitive skin?

Our fabrics are soft, non-irritating, and gentle, designed to protect your dog’s skin and ensure all-day comfort.

White and tan dogs sitting together in pink and mint green knitted dog sweaters indoors

Why Choose Kyeese

Comfort, quality, and care in every detail.
Made with soft, durable fabrics and designed for everyday wear, Kyeese keeps pets comfortable through every moment—at home or on the go.

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